City of Sapporo > What to Do in an Emergency > Emergency number 119 (ambulance/fire department/injury or sudden illness)

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Update:November 9, 2018

Emergency number 119 (ambulance/fire department/injury or sudden illness)

  • If you need an ambulance or the fire department because of sudden illness, injury or a fire, dial 119 and tell them

              1. what happened (fire, injury, need for emergency treatment, etc.),

              2. where you are (address, etc.), and

              3. your name.

  • If there is someone around nearby who can speak Japanese, pass the phone over the them.
  • It is also possible to have a conversation via automated call in various languages (English, Chinese, Korean, Russian, Thai) or through and interpretor (English, Chinese, Korean, Russian, Thai, Malay), however, this may take time.
  • The number 119 connects through anywhere in the nation, 24 hours a day and dialing is free of cost.

Words useful in an emergency

救急車 (ambulance)

Kyukyusha

犯罪 (crime)

Hanzai

消防車 (fire truck)

Shobosha

泥棒 (burglar)

Dorobo

住所 (address) Jyusho

殺人 (murder)

Satsujin

助けて!(help!)

Tasukete

強盗 (burglar)

Gouto

けが (injury)

Kega

暴行 (violence)

Bouko

病気 (illness)

Byouki

けんか (fight)

Kenka

骨折 (bone fracture)

Kossetsu

やけど (burn)

Yakedo

意識不明 (lost conscious)

Ishiki Fumei

出血 (bleeding)

Shukketsu

交通事故
(traffic accident)

Kotsu Jiko

呼吸 (breathing)

Kokyu

火事 (fire)

Kaji