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Information on Influenza A/H1N1

On this page, you can find information on the outbreak of Influenza A/H1N1, as well as where to call for influenza-related inquiries

Basic Information about the New Strain of Influenza A/H1N1

(PDF:132KB)

Basic information on Influenza A/H1N1 causes, infection routes, prevention methods and treatment.

For Inquiries on the Influenza A/H1N1 (in English and Chinese)

For those who wish to make inquiries in English, your questions will be translated to the Public Health Office, and your call will be returned.

Sapporo Citizen Contact Center

  • Available Language: English
  • Phone number: 011-222-4894
  • Open throughout the year: 8:00 - 21:00

International Relations Department, Sapporo City Hall

  • Available Language: Chinese
  • Phone number :011-211-2032
  • Hours: 9:00 - 17:00(Monday through Friday)

Related Websites:

World Health Organization (WHO)

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Public Relations Department Address:11th floor of City Hall, Kita 1 Nishi 2, Chuo-ku, Sapporo 060-8611 (map) Phone:011-211-2036/ FAX:011-218-5161 (in Japanese)
Sapporo Citizen Contact Center - For those with inquiries for City Hall, please feel free to call us. -
Phone:011-222-4894/ FAX:011-221-4894 (in Japanese and English)
Questions regaring various official procedures at the city office, questions you need answers to in order to live in Sapporo, such as information on events, public transportation, etc.
*Open throughout the year: 8:00 - 21:00