Sapporo Citizen Contact Center

"Can I ask you something ?"
Sapporo Citizen Contact Center is the informational service system provided by the City of Sapporo. We are pleased to answer your quick questions regarding official procedures at the city office, living in or visiting Sapporo, such as information on events, public transportation, etc.

- Sapporo Citizen Contact Center -
You can access this service when you need answers in the following ways.
To search FAQs, please enter keywords you want to search into the box below.

Phone : 011-222-4894
FAX : 011-221-4894
If you contact us by FAX, please include your fax number on the form.
E-mail : info4894@city.sapporo.jp
Open throughout the year 8:00 - 21:00
in Japanese and English

You might ask us...

• How long is the observatory of the Sapporo TV Tower open ?
• How can I visit Hitsujigaoka Observation Hill departing from Sapporo Station ?
• I am planning to visit Sapporo in the winter, so I was wondering what kind of events there are during this season, etc.
• What procedures do I have to follow for foreign resident registration?
• Do I have to go through specific procedures to move ?
• What procedures do I need to follow to register for national health insurance ?
• How do I separate my garbage ?
• Can you help me find a job in Sapporo ?